Jordan&Judy

Shipping and Handling

Jordan&Judy will provide free shipping on all U.S. domestic orders over $35. All orders under $35 will be charged a flat rate of $7.00. Jordan&Judy shipping will be handled by UPS. Items are shipped from Eagan, MN.

*Free shipping is only available in the contiguous U.S

Alaska and Hawaii Orders will be charged a flat rate of $20.00 for shipping.

Shipping Options

Shipping options for orders from the Jordan&Judy web site are as follows:

UPS SurePost
UPS SurePost® is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.

Canada
For orders to Canada, Jordan and Judy is not acting as importer of record on behalf of the customer, therefore the end-customer will be responsible for any duty, tax or brokerage assessed by customs.

International (other than Canada)
Please contact Customer Service at customerservice@jordanjudy.com

General Information

  • We cannot ship to P.O. boxes or COD

  • Orders placed after 11:00 AM CST will be processed the next business day

  • Business days do not include weekends or holidays

  • Incomplete information will result in delay of order

Returns Policy

Jordan&Judy is proud of our products, and we want you to be proud of them too. If you purchased product through our website, and are not completely satisfied, we will apply a full refund or exchange. Product returns will be accepted within 30 days of receipt of the product. Returned products must be new, unused, and in its original packaging, including the original invoice for the purchase. Customer is responsible for return freight expense.

Returns can be sent to:

Jordan and Judy Brand Corporation
ATTN: Returns
1609 County Road 42 West #330
Burnsville, MN 55306